SIM Information Pakistan: Complete Legal Verification Guide 2025

What is SIM Information in Pakistan?

SIM information refers to the registration data of mobile subscribers maintained through Pakistan’s biometric verification system. Every SIM card in Pakistan requires CNIC authentication via NADRA integration, linking your mobile number to your legal identity for banking, government services, and digital transactions.

Key Components of SIM Information:

• IMSI (International Mobile Subscriber Identity): Unique network identifier
• Authentication Keys (Ki): Cryptographic security codes
• CNIC Registration: Biometric-verified owner details
• Network Status: Active, blocked, or suspended state
• Operator Assignment: Jazz, Telenor, Zong, Ufone, or SCOM

Critical Protection: Your SIM information controls access to bank accounts (JazzCash, Easypaisa), two-factor authentication, government portals, and personal communications. Unauthorized SIM registrations expose you to identity theft and financial fraud.

SIM Card Types in Pakistan

Physical SIM Cards

Standard removable chips available in three formats:

• Standard SIM: Older devices (rarely used)
• Micro SIM: Mid-range phones (2010-2015 era)
• Nano SIM: Modern smartphones (current standard)

All require biometric verification at authorized franchises. Cost: Rs. 150-300 with activation.

eSIM (Embedded SIM) Technology

Digital SIM profile downloaded via QR code—no physical card needed.

eSIM Advantages:

• Instant activation without visiting franchise
• Multiple profiles on single device
• Reduced SIM swap fraud risk
• Ideal for international travel (dual numbers)
• Compatible with iPhone XS+, Samsung Galaxy S20+, Google Pixel 3+

eSIM Availability in Pakistan:

• Jazz: Available in major cities, visit franchise for QR
• Telenor: Pilot program in Lahore, Karachi, Islamabad
• Zong: Limited availability, check official website
• Ufone: Coming soon (announced Q1 2025)

Setup Process:

1. Purchase eSIM profile from operator (bring CNIC)
2. Receive QR code via email or printed slip
3. iPhone: Settings > Cellular > Add eSIM > Scan QR
4. Android: Settings > Network > SIM Manager > Add Plan
5. Restart device and select default SIM for calls/data

Note: Device reset requires new QR code from operator.

Legal Methods to Check SIM Information

Method 1: PTA 668 SMS Service (Instant)

Official way to verify how many SIMs are registered on your CNIC.

Steps:

1. Open SMS app on any network
2. Type your 13-digit CNIC (format: 3520212345678)
3. Send to 668
4. Receive breakdown within seconds

Sample Response: “Total 4 SIMs registered: Jazz 2, Telenor 1, Zong 1. Reply HELP for support.”

Method 2: PTA SIM Information System Portal

Visit cnic.sims.pk for detailed web-based verification.

Information Displayed:

• Total SIM count across all operators
• Network-wise distribution (Jazz, Telenor, Zong, Ufone, SCOM)
• Registration dates and timestamps
• Active/suspended/blocked status
• Last verification date

Benefits:

• Available 24/7 with no usage limits
• No mobile balance required
• Instant results (2-3 seconds)
• Download verification certificate

Method 3: Biometric Verification at Franchise

Most secure method for complete SIM information access.

What to Bring:

• Original CNIC (photocopies not accepted)
• Registered mobile number (if checking specific SIM)
• Previous SIM card (if requesting replacement)

Franchise Staff Can:

• Display all SIMs registered on your CNIC
• Show owner name, registration date, and status
• Block unauthorized SIMs immediately
• Provide printed verification certificate
• Update registration information

Franchise Locations:

• Jazz: 1,500+ retail centers nationwide
• Telenor: 800+ service points
• Zong: 600+ franchises
• Ufone: 500+ customer centers

Find nearest location via operator websites or Google Maps.

Method 4: Network Identification (MNP Check)

Identify which operator a number belongs to before calling or porting.

Process:

• Send “MNP” to 667 from any number
• Receive network name instantly
• Example: “03001234567 is on Zong network”

Important: This only reveals the current telecom operator, not personal details of the owner.

Biometric Verification System (BVS)

Every SIM activation, replacement, or port requires fingerprint authentication against NADRA database.

BVS Process Flow

1. CNIC Validation: Operator scans your card
2. NADRA Query: Real-time database check
3. Fingerprint Match: Thumbprint on biometric device
4. Approval/Rejection: Instant decision (3-5 seconds)
5. SIM Activation: Automatic within 4-24 hours

When BVS is Required

✓ New SIM purchase and activation
✓ SIM replacement (lost/stolen/damaged)
✓ Mobile Number Portability (MNP)
✓ Re-verification campaigns by PTA
✓ Corporate/bulk SIM registrations

BVS Failure Reasons

• CNIC Expired: Renew at NADRA first
• Fingerprint Mismatch: Poor scan quality, try again
• Database Error: NADRA server issue, retry after 1 hour
• Maximum SIMs Reached: Block existing SIM to register new one
• Blacklisted CNIC: Visit NADRA to resolve security hold

Pro Tip: Keep fingers clean and dry. Press firmly but don’t slide during scan.

SIM Registration Limits & Rules

Maximum SIMs Per CNIC

PTA Regulation: 5 active voice/data SIMs per CNIC across all networks combined.

Breakdown Example:

• Jazz: 2 SIMs
• Telenor: 1 SIM
• Zong: 2 SIMs
• Total: 5 SIMs (limit reached)

To register a 6th SIM, you must first block one existing number.

Special Category Limits

• M2M/IoT SIMs: Separate quota (10-50 per CNIC for businesses)
• Corporate Connections: Company registration allows additional SIMs
• Data-Only SIMs: Some operators count separately (verify with franchise)

Enforcement Mechanism

• Automatic rejection at point of sale if limit exceeded
• Real-time NADRA query prevents over-registration
• Monthly PTA audits identify and block excess SIMs
• Penalties for operators violating limits

Warning: Don’t attempt to register SIMs using family members’ CNICs without consent—it’s fraud and punishable under PECA 2016.

Mobile Number Portability (MNP) – Keep Your Number

Switch operators while retaining your existing mobile number.

MNP Eligibility

✓ Number active for 90+ days with current operator
✓ No outstanding bills or postpaid dues
✓ Original CNIC holder must request porting
✓ SIM not reported as lost/stolen

Step-by-Step MNP Process

Step 1: Pre-Port Verification

• Send “MNP” to 667 from your current number
• Receive confirmation SMS with network details
• Save this message (required at new operator)

Step 2: Clear Outstanding Dues

• Pay all pending bills if postpaid
• Prepaid: No action needed (balance may not transfer)
• Get clearance certificate from current operator (optional)

Step 3: Visit New Operator Franchise

• Bring original CNIC and old SIM card
• Show MNP confirmation SMS from 667
• Complete BVS verification
• Receive new SIM with porting request confirmation

Step 4: Wait for Porting (1-4 Business Days)

• Keep old SIM active during this period
• New operator sends SMS when porting completes
• Insert new SIM when you receive “Porting successful” message

Step 5: Post-Port Verification

• Test incoming/outgoing calls
• Verify SMS and data services
• Update contacts about number retention
• Check prepaid balance transfer (if applicable)

MNP Troubleshooting

Porting Delayed Beyond 4 Days:

• Contact new operator helpline with porting request ID
• File complaint at PTA portal if unresolved after 7 days

Old Number Still Active on Both SIMs:

• Normal during transition; one will deactivate within 24 hours

Services Not Working After Port:

• Re-register number with banking apps (OTPs may fail)
• Update WhatsApp, Telegram, and social media
• Reset network settings on device

Prepaid Balance Missing:

• Jazz/Zong: Balance transfers within 48 hours
• Telenor/Ufone: May not transfer; check with operator

Protect Your SIM Information from Fraud

SIM Swap Fraud Prevention

Criminals port your number to intercept banking OTPs and steal accounts.

Security Measures: ✓ Enable SIM PIN: Settings > Security > SIM Lock (4-8 digit PIN)
✓ Set Device Lock: Fingerprint/face recognition + strong passcode
✓ Activate SIM Change Alerts: Banking apps notify if number changes
✓ Use App-Based 2FA: Google Authenticator instead of SMS OTPs
✓ Never Share OTPs: Banks/operators never ask via call/SMS

Respond to SIM Swap Attempt

If You Receive “SIM Replacement Request” Alert:

1. Immediately call operator helpline (Jazz 111, Telenor 345, Zong 310, Ufone 333)
2. Block the request and ask for security hold on your number
3. Visit franchise with CNIC to confirm no unauthorized changes
4. Change passwords for banking, email, social media apps
5. File FIA complaint at https://complaint.fia.gov.pk

If Your Number Suddenly Stops Working:

• Your SIM may have been swapped already
• Call operator from another number IMMEDIATELY
• Request temporary number block
• Visit franchise within 24 hours with CNIC
• File police FIR for identity theft

CNIC Protection Best Practices

Never Share:

• CNIC photos on WhatsApp, Facebook, Instagram
• CNIC number in public social media posts
• Photocopies with unknown “agents” or online sellers

Safe Sharing:

• In-person at bank branches (show, don’t leave)
• Official franchise visits with staff supervision
• Government offices for documented applications
• Employer HR during verified employment process

Digital Safety:

• Store CNIC copy in password-protected folder
• Use watermark “For [specific purpose] only”
• Delete CNIC images from cloud after use
• Never upload to unverified websites

Device Compliance: PTA DIRBS System

Device Identification, Registration & Blocking System ensures only legal smartphones operate in Pakistan.

Check Your Device Status

Method 1: SMS

• Dial *#06# to get your IMEI number (15 digits)
• Send IMEI to 8484
• Receive status: Compliant, Non-Compliant, or Not Found

Method 2: Web Portal

• Visit dirbs.pta.gov.pk
• Enter IMEI in verification box
• View detailed compliance status

DIRBS Status Meanings

• Compliant: Device legally imported, fully functional
• Non-Compliant: Grey-market device, will be blocked soon
• Not Found: Very old device or fake IMEI

Regularize Non-Compliant Device

If you brought phone from abroad:

1. Visit PTA Device Approval System portal
2. Register device with passport/travel details
3. Pay applicable tax (varies by device value)
4. Receive approval within 7-15 days

Tax Rates (Approximate):

• Phone under $200: Rs. 5,000-10,000
• Phone $200-500: Rs. 15,000-30,000
• Phone over $500: Rs. 40,000-70,000

Alternative: Purchase PTA-approved devices from authorized retailers.

Operator Contact Information & Helplines

Jazz (Market Leader – 73M+ Users)

• Helpline: 111 (24/7, free from Jazz)
• Website: jazz.com.pk
• Email: customercare@jazz.com.pk
• Balance Check: *111#
• eSIM: Available in major cities

Telenor Pakistan (48M+ Users)

• Helpline: 345 (24/7, free from Telenor)
• Website: telenor.com.pk
• Email: care@telenor.com.pk
• Balance Check: *444#
• eSIM: Pilot in Lahore/Karachi/Islamabad

Zong (4G Leader – 42M+ Users)

• Helpline: 310 (24/7, free from Zong)
• Website: zong.com.pk
• Email: cs@zong.com.pk
• Balance Check: *222#
• eSIM: Limited availability, check franchise

Ufone (22M+ Users)

• Helpline: 333 (24/7, free from Ufone)
• Website: ufone.com
• Email: customercare@ufone.com
• Balance Check: *706#
• eSIM: Coming Q1 2025

SCOM (Specialized Networks)

• Helpline: 0800-11111 (toll-free)
• Website: scom.net.pk
• Focus: Corporate, government, M2M/IoT

Why Trust SimOwnerDetailss.net.pk

At SimOwnerDetailss.net.pk, we provide privacy-first, legally compliant SIM information guidance for Pakistani mobile users.

Our Commitment

✓ Legal Methods Only We explain official PTA 668, BVS, and DIRBS processes—never illegal data scraping or privacy violations.

✓ Updated Information Regular tracking of PTA regulations, NADRA updates, and operator policy changes ensures accuracy.

✓ User Security Focus Emphasis on fraud prevention, SIM swap protection, CNIC safety, and identity theft awareness.

✓ No Data Collection We don’t store, sell, or provide access to personal information. All verification happens through official government channels.

✓ Clear Action Steps Step-by-step guides with helplines, portals, and troubleshooting for real-world problems.

What We Don’t Do

Provide unauthorized access to personal details
Claim to track SIM locations in real-time
Offer “owner name by number” lookup services
Violate PECA 2016 or privacy regulations
Promote illegal third-party databases

Our Mission: Empower Pakistani mobile users with accurate information about SIM verification, security, and legal rights—without compromising anyone’s privacy.

Visit SimOwnerDetailss.net.pk for:

• Latest PTA regulation updates
• Operator comparison guides
• Security alerts and fraud warnings
• Direct links to official portals
• Troubleshooting tutorials

Quick Action Checklist

Monthly Security Routine:
Send CNIC to 668 to verify SIM count
Check cnic.sims.pk for registration changes
Review bank statements for unauthorized transactions
Verify device IMEI compliance via 8484
Update passwords for mobile-linked accounts

Enable These Protections Now:
SIM PIN lock on all devices
Biometric locks on banking apps
SIM change alerts from banks
App-based 2FA (Google Authenticator)
Transaction notifications (SMS + app)

Report Issues Immediately:

• Unknown SIMs: Operator franchise + PTA complaint
• SIM Swap Fraud: Operator helpline + FIA cybercrime
• Lost/Stolen Device: IMEI blocking (8484) + police FIR
• Harassment: PTA portal + FIA 1991

Official Resources

PTA Services:

• SIM Verification: https://cnic.sims.pk | SMS: 668
• Device Compliance: https://dirbs.pta.gov.pk | SMS: 8484
• Complaint Portal: https://complaint.pta.gov.pk
• Helpline: 0800-55055 (toll-free)

Operator Helplines:

• Jazz: 111 | Telenor: 345 | Zong: 310 | Ufone: 333

Fraud Reporting:

• FIA Cybercrime: https://complaint.fia.gov.pk | 1991
• NADRA: https://nadra.gov.pk | 051-111-786-100

Educational Guidance:

• SimOwnerDetailss.net.pk – Privacy-safe SIM information

Legal Disclaimer: SimOwnerDetailss.net.pk provides educational content about Pakistan’s SIM registration system and directs users to official PTA, NADRA, and operator channels. We do not provide, facilitate, or endorse unauthorized access to personal data, CNIC records, or SIM owner details. All verification must occur through official government services. We comply fully with PECA Act 2016, Pakistan Telecommunication Authority regulations, and data privacy laws.